Course Introduction

With the arrival of new technology, increased competition, and rising expectations from customers, the need for operational performance improvement and increased productivity has never been greater. The drive to deliver faster, cheaper and right-first-time is a challenge facing every organisation in the public and private sectors.

How do you engage and develop people to become more productive? How do you identify and quantify operational process improvements? How do you delight customers through high-quality service? How do you increase revenue and grow profitability? How to you get people on board and willing to change for the better? And how do you execute a plan of action and measure the benefits?

If you need the tools and skills to address these questions in a practical way that delivers sustainable performance improvement, then this is the online course for you.

Focusing on practical result, this  online training course on Improving Operational Performance and Productivity translates internationally recognized methodologies into sustainable solutions to the challenges organizations face in the twenty-first century.

Objectives

By the end of this OXFORD Management Centre online training Course you will learn to:

• Apply world-class improvement tools and methods
• Identify operational process improvement opportunities
• Turn opportunities in tangible, measurable improvement
• Quantify and communicate business benefits
• Engage stakeholders to take ownership for improvement
• Embed beneficial change within your organization

Training Methodology

This online training course will utilize a variety of proven online learning techniques to ensure maximum understanding, comprehension, retention of the information presented. The training course is conducted Online via an Advanced Virtual Learning Platform in the comfort of any location of your choice.

Who Should Attend?

This online training course is suitable for:

• Engineers
• Team Leaders
• Middle Managers
• Department Heads
• General Managers
• Project Managers

Course Outline

• Discover improvement opportunities by ‘Going to the Gemba’
• Apply the principles of effective Observation and Questioning
• Build consensus for change
• Reduce Cycle Times and Increase Throughput
• Quantifying Performance Improvement Opportunities
• Enhance operations by applying Lean 5S
• Eliminate the 8 causes of waste
• Present performance data in compelling ways
• Re-engineer work processes to deliver significant improvements in time, cost and quality
• Use Zoning and Flow to improve operational efficiency
• Apply Pareto Analysis to focus improvement effort where it will deliver the greatest benefit
• Create and implement improvement plans