An Intensive 5-day Training Course

Essential Facilitation Skills & the Psychology of Groups

Understanding Group Dynamics and Designing Events

NASBA

Course Introduction

This OXFORD Essential Facilitation Skills and the Psychology of Groups training course is a unique, engaging and will give you a set of excellent transferable group facilitation skills. This is a very practical course delivered excitingly and appealingly.

With this course, it is aimed at professionals who are involved in projects that require bringing together diverse to gather and share knowledge, solve problems, and build better working relationships. Small-group facilitation skills are essential to design and deliver useful and engaging activities.

A facilitator is someone who uses knowledge of group processes to formulate and deliver the needed structure for meeting interactions to be effective. A facilitator focuses on group dynamics, allowing the participants to focus on their work together. The training course is taught by an experienced workplace psychologist and professional facilitator.

This training course will highlight:

  • The psychology of the group
  • How to plan group interventions to deliver outcomes?
  • Guiding principles for facilitators
  • Practical tools for facilitation
  • Steps for planning and structuring exercises

Objectives

At the end of this training Course, you will learn to:

  • Understand the facilitator role and basic principles of group processes
  • Plan and structure an effective small group session, paying attention to helpful structures and interventions before, during and after a group event
  • Use a variety of methods to direct and guide groups
  • Identify and flex your facilitation style with self-awareness, authority and presence
  • Develop strategies for managing dynamics in diverse cross cultural and inter-generational groups
  • Accurately and skillfully capture and summarises information

Training Methodology

This Essential Facilitation Skills and the Psychology of Groups training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension, and retention of the information presented. This includes stimulating presentations supporting each of the topics together with interactive trainer lead sessions of discussion.

There will also be practical sessions where the participants can practice and experience course-related activities. Practical and fun exercises, short video presentations, small group work, and feedback will be used to facilitate learning.

Organisational Impact

The participants on this Essential Facilitation Skills and the Psychology of Groups training course will have a very positive impact on the organisation, including:

  • Staff promoting facilitated sessions to enhance learning and development
  • Improved employee engagement
  • Build and enhance facilitation skills company wide
  • Involve everyone in the meeting, including drawing out the quiet participants and controlling the domineering ones
  • Increased use of appropriate facilitation methods throughout the organisation
  • Improved inter-personal interactions

Personal Impact

By attending this Essential Facilitation Skills and the Psychology of Groups training course, all participant will develop several important work-related skills and competencies, these include:

  • Understanding team dynamics and how to facilitate different types of group members
  • Applying facilitation skills and other group-oriented techniques appropriately
  • Developing practical, transferable skills
  • Awareness and understanding of cross-cultural issues
  • Comprehending the context and dynamics from which specific issues arise
  • Increasing commitment to ongoing professional development

Who Should Attend?

This OXFORD training course is suitable for a wide range of professionals but will greatly benefit:

  • Anyone who facilitates or runs meetings
  • Training & Development Staff
  • Managers and Leaders who need to facilitate groups
  • Project Management Professionals who need to facilitate small groups
  • HR Professionals
  • HR Business Partners
  • Professionals who need to facilitate external groups

Course Outline

Day One

Fundamentals of Facilitation

  • Facilitation Explained
  • Establishing Ground Rules
  • How A Facilitator Differs from A Presenter?
  • Four Guiding Principles for Facilitators (ORID)
  • Changing Role of the Facilitator
Day Two

The Group Dynamic & Avoiding Defensiveness

  • The Difference between Groups and Teams
  • Group Entitativity
  • The Stages of Group Development
  • Understanding Group Dynamics
  • Groupthink - Avoiding Flaws in Group Decision-making
Day Three

The Dynamics of Facilitation & Cultural Issues

  • Principles Underlying Facilitation of Learning
  • The Six Dimensions for Facilitation
  • Planning and Structuring Exercises
  • Cultural Issues in Facilitation
  • Understanding and Responding to Cultural Differences
Day Four

Practical Tools for Facilitation

  • Room Setup Considerations
  • Roles in a Group Facilitated Exercises and Meetings
  • Planning and Structuring
  • Dealing with ‘Difficult’ People
  • Seven Techniques for Small Group Work
Day Five

A Specialist Facilitation Technique: The World Café

  • Introduction to the World Café Methods
  • The Advantages and Disadvantages of the Method
  • World Café Conversations, Guidelines, and Design Principles
  • Five Ways to Make Collective Knowledge Visible
  • Collective Creativity

Certificate

Oxford Management Centre Certificate will be provided to delegates who successfully completed the training course.

Accreditation

NASBA

In association with

GLOMACS Training & Consultancy

GLOMACS Training & Consultancy

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Essential Facilitation Skills & the Psychology of Groups
Duration
5 days
Format
Classroom
Language
English
Certificate
Yes
Choose the date and location that suits you:
Classroom Sessions
Dubai
11-15 Aug 2025
Fee: $5,950
Book your place
London
01-05 Dec 2025
Fee: $5,950
Book your place
Dubai
10-14 Aug 2026
Fee: $5,950
Book your place
London
30 Nov-04 Dec 2026
Fee: $5,950
Book your place

FREQUENTLY ASKED QUESTIONS

To check on availability please call Registrar’s Office at +971 50 985 0174. If you have any questions or enquiries please feel free to contact us

Yes, we provide assistance in securing both hotel reservations & entry visa on all our international training venues, for delegates attending our training courses. For further information / assistance, please contact our Customer Service at:

Yes, Oxford Management Centre is accredited by the following professional bodies;

National Association of State Board of Accountancy (NASBA)
The Oxford Management Centre is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit.

Yes, discounts are available. For further information please call +971 50 985 0174 or email, [email protected]

Note: Discounts are not applicable with any other special offer that may be available.

There are 2 easy ways to register:

  • Online: Select the training course you want to register for, Click the “Book Your Place” button on the course page, complete the form and click submit.
  • E-mail: Send your details to [email protected]

We request that all cancellations be made at least one week before the class start date. You may reschedule this class without any penalty. If not, a $250 fee will be charged for cancellations received less than one week before a class begins and for no-shows. Cancellation penalties and any fees incurred by Oxford Management Centre will be deducted from refunds.

For more information request, email [email protected] or call +971 50 985 0174.

The classroom training fees include course presentation, relevant materials, physical & digital documentation, lunch and refreshments served during entire training. Accommodation and transportation are not included in the training course fees.

While, online training fees cover the course presentation and digital documentation and relevant materials.

The Oxford Management Centre Certificate of Completion with corresponding CPE credits shall be awarded to delegates who has successfully completed the training course.

Payment must be received before the training course commences. You can make payment by bank draft, cash, credit card or wire transfer.

Note: If the payment is not received, Oxford Management Centre has the right to refuse admission.

Upon receipt of your registration form, we will send you the following by e-mail:

  • Registration Confirmation
  • Invoice/Receipt (where appropriate)

If you register online you will receive an e-mail within 24 hours confirming your registration.


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