This Employee Relations and Engagement training course examines the latest best practice in Employee Relationship Management. Employee Relationship Management involves managing the relationship of each employee with the organisation and with each other. Employee Relations influences every HR decision made in an organisation.
The techniques in this course will enable the creation of a working environment in which all staff are able to contribute their full potential. This will involve creating a supportive and trusting climate at work and ensuring that individual and collective ER issues are handled positively and sensitively.
The main features of this OXFORD training seminar are:
Shows how to create a working culture that encourages close working relationships
Establishes a policy for employee engagement – increasing employees commitment to an organisation and encouraging loyalty and productivity
Drawing the distinction between job satisfaction and employee engagement; it is not just about making employees happy at work, it is about getting them to contribute
Identifying causes of conflict at work and overcoming them
Examples and case studies showing how to effectively handle workplace discipline and grievances
By the end of this training seminar, delegates will:
Know how to introduce and manage an effective employee relationship programme
Be able to relate the role of ER to the role of the Managers / Supervisor and Team Leader
Be able to deal with performance problems and modify the behaviour of employees
Be able to influence the behaviour of managers and team leaders
Be able to operate disciplinary procedures and grievance procedure
Know how to manage absence
Understand the role of an Employee Assistance programme
The training methodology used is designed to encourage maximum participation by all delegates. The presenter will suggest ideas and theories to the delegates and then encourage them to test out the ideas by the use of discussion, small group work, exercises and feedback.
Each day of this training course will end by delegates completing their own record of what has been learned on the day and considering how the ideas might be transferred back to the workplace.
The benefits to the organisation in delegates attending this OXFORD training seminar and putting the ideas into practice are as follows:
Improved morale and commitment
The line management team (Supervisors and Team Leaders) will feel supported by the ER function
The ER Function will develop closer working relationships with the line management team (Supervisors and team Leaders)
Improved standards of performance and conduct throughout the organization
This training seminar will equip delegates with the following skills:
Motivate employees in a positive and thorough way
Understand why people work and why they try hard (and why they sometimes don’t)
The different roles of HR and ER staff; line managers, supervisors and team leaders
How to make disciplinary action effective and the mistakes to avoid?
Managing common problems such as absence or lateness
Managing performance and engagement
Linking the organisations values to the ER function
Who should attend?
This Employee Relations and Engagement training seminar is designed to develop increased productivity and motivation through the application of best practice in the way that employees are treated by the organisation.