Effective Management
of Service Station

Course Introduction

The service station industry  that showing a gradual but steady increase. Being in competitive that service industry should have holistic  approach in management system to be effective  and efficiency due the complexity to improve the business.

This Oxford Management Centre Effective Management of Service Station online training course will cover the business services, delivering services excellent and customer satisfaction and loyalty to revolve entirely around customers. Management system to assist managerial monitoring and control in service station are broad and complex including the strategic, environmental management risks  and supply chain to improving profitability and optimizing performance.

This Effective Management of Service Station online training course will highlight:

• Service station management introduction
• The strategic planning
• Management systems
• Environmental management risks
• Supply chain management

Objectives

• Explain the business services, management element included challenges and service excellent
• Develop the strategic planning
• Enhance management system
• Apply the environmental management risks
• Design the supply chain

Training Methodology

This online training course will utilize a variety of proven online learning techniques to ensure maximum understanding, comprehension, retention of the information presented. The training course is conducted online via an Advanced Virtual Learning Platform in the comfort of any location of your choice

Organisational Impact

• Raising awareness and participation with business services to be aligned with company mission
• Improving the effectiveness in management system with a broader global perspective
• More professional approach to improve productivity
• Strategic understanding of opportunities and threats
• Improving environmental performance with managing risk and taking advantage of opportunities that will boost efficiency and profits
• Development the supply chain management can optimize and more efficiently

Personal Impact

• Improved creativity in developing the business service station
• Improving the effectiveness in management system with a broader global perspective
• More professional approach to improve productivity and effectiveness
• Strategic view understanding of opportunities and threats
• Managing risk and taking advantage of opportunities
• Enhance the skill to develop supply chain management

Who Should Attend?

This Effective Management of Service Station online training course is suitable to a wide range of professionals but will greatly benefit:

• Business Development Manager
• Operation Manager
• Operation Engineer
• Project Manager
• Project Engineer
• Planning Manager
• Planning Engineer
• HSE Manager
• HSE Engineer
• HSE Supervisors
• Supply Chain Manager
• Human Resources Manager
• Contract Manager
• Contract Engineer
• Financial Manager
• Engineers
• Team Leaders
• Supervisors
• Managers

Course Outline

DAY 1

Service Station Management Introduction 

• Business Services
• Management Elements
• Process and Promotion Services
• The Challenges
• Delivering Service Excellent
  

DAY 2

The Strategic Planning 

• The Strategic Thinking of Services
• Approaches to the Service Pricing
• Focus Strategy and Positioning
• Customers Satisfaction and Loyalty
• Managing Partnership Relationship
  

DAY 3

Management Systems 

• Fuel Management Strategy
• Submersible Pumping Systems
• Piping and Containment
• Service Station Hardware
• Dispensing Systems
  

DAY 4

Environmental Management Risks

• Resource Efficiency
• Maintenance and Operation
• Spill Management Plan
• Underground Fuel Tanks
• Handling and Disposing of Oil and Chemicals
  

DAY 5

Supply Chain Management 

• Supply Chain Principle
• Storage Management
• Technical and Economic Aspects
• Supply Chain Design
• Methodologies Approach